Privacy Policy

Last updated: 11/2/2025

FDAware ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform.

1. Information We Collect

• Account information (name, email, workspace details)
• Uploaded files (labels, images, PDFs) for compliance analysis
• Usage data (logins, actions, analytics)
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and improve our services
• To analyze uploaded files using third-party AI services (e.g., OpenAI, Google Vision)
• To communicate with you about your account or updates
• To monitor usage and ensure platform security

3. Data Retention

Uploaded files may be stored temporarily for analysis and compliance reporting. We do not retain your files longer than necessary. You may request deletion of your data at any time.

4. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party processors (such as cloud providers and AI services) solely to provide our service. All third parties are required to protect your data.

5. Cookies & Analytics

We use cookies and analytics tools to understand how you use FDAware and to improve our platform. You can control cookies through your browser settings.

6. Your Rights

You may access, update, or delete your personal information at any time. Contact us at support@fdaware.com for requests or questions.

7. Children’s Privacy

FDAware is not intended for children under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fdaware.com.